HOTEL METROPOLITAN KAWASAKI

Hotel is conveniently located next to JR Kawasaki station and Lazona Mall which offers lots of restaurants and shopping options. I feel like Kawasaki have almost everything and I’m glad to have chosen my stay at this hotel. Front desk staff - Watanabe-san - was also very friendly and able to communicate fluently in English during check-in. Overall, a pleasant experience!

The location of the hotel is perfect. It is just next to Kawasaki station, which is connected to many subway lines to downtown Tokyo and Yokohama, and a big shopping mall is nearby. Many restaurants and shops are around. If you take a less than 10 min walk to Keikyu-kawasaki station, you can take a direct train to Haneda airport within 20 mins. Although the hotel is just next to the train station, it is still quiet due to the efficient sound insulation. In fact, my room is just facing the railroad, I could barely hear the noise even in the rush hour. Except for the great location, the facility in the room is also nice. There is a large bathtub and independent air conditioning, which means you can change the cooling and heating modes and temperature freely. The room size is also larger than most hotels in the same area.

The location near to the station. Near to convenient stores, mall and restaurants.

1. This hotel is a new and with very detailed and neat decorates. 2. The atomospheres is fantastic and make us feel relax. 3. Seeing the sun rise at 14th floor is worth everything. 4. Breakfast is 2500 yen each person but I think worth it. Colorful drinks and fresh fruits/vegetables make the day perfect! 5. The most important thing is the workers in the hotel and frontdesk are very professional and nice! They help me to call the cab at 3:00 am to Honeda airport. So if you want to make a nice visit to Kawasaki you better choose this wonderful hotel!

I wish I had 10 times the amount of space to share all that this staff did for us on our stay. I was staying at an Airbnb in a different part of the city and I had to leave it unexpectedly. I needed to find alternative lodging that wasn't far from the airport and a place where I could just rest and recover. The challenge was I spoke very little Japanese and was struggling to find a place and get transportation there. In my search, I found Hotel Metropolitan Kawasaki. I was able to reserve a room without issue but I still had to get there. Without going into the personal details I will just say the staff here found a way to help me, way above and beyond what anyone should reasonably expect. Mr. N. in reservations in particular went above and beyond any level of service I have experienced before. Once at the hotel they quickly helped me get settled and ensured all was well. I stayed for several days and could not be more pleased with my room, the food, the front desk, the doorman, the services, and all the things you would expect. But, most importantly, they treated me like family - incredible when you consider that we often had to work through language challenges and I was just another traveler. Their help far exceeded what anyone should expect, even from a fine Hotel. I will forever be grateful to Mr. N. and Ms. N. who took on my challenges and were my angels.